Frequently Asked Questions

What Services Does Ethiostar Offer?

At Ethiostar, we specialize in East African languages translation and localization. Our services include translation, localization, interpretation, cultural consulting, and more. We are your go-to partner for effective communication in the region.

How Do I Get Started?

Getting started is easy! Contact us with your project details, and our team will guide you through the process.

What Languages Do You Translate?

We offer translation services for a wide range of East African languages, including but not limited to Amharic, Oromo, Tigrinya, Somali, Swahili, and many others. Feel free to reach out to inquire about a specific language.

What Are Your Translation Pricing Packages?

We offer flexible pricing packages for B2B clients, ranging from 4.50 ETB per word to 8.50 ETB per word. These packages are grouped into Basic, Standard, Premium, and Platinum, each with its own extras and special features. For walk-in customers, pricing starts from 400 ETB per page, depending on the complexity of the document and the language pair.

Do You Provide Pick-up and Delivery Services?

Yes, we provide pick-up and delivery services within Addis Ababa and its vicinity for your convenience.

Do You Offer Free consultations?

Absolutely! We offer free consultation services not exceeding 15 minutes. It’s an opportunity for you to discuss your language needs and explore how Ethiostar can assist you.

What Types of Interpretation Services Do You Provide?

We offer a comprehensive range of interpretation services, including consecutive, simultaneous, whispering, telephone, and more. Whatever your interpretation needs may be, we have you covered.

How Do I Request a Quote?

Requesting a quote is easy! Simply visit our Get a Quote page, fill in the details of your project, and our team will provide you with a customized quote promptly.

What Is the Typical Turnaround Time for Translation Projects?

Turnaround times vary depending on the complexity and scope of the project. We strive to provide fast and accurate service. Our team will provide you with a specific timeline when you request a quote.

At Ethiostar we understand your language needs and the importance of delivering accurate and culturally sensitive translations

With our exceptional team, comprehensive services, and customer-centric approach, we are here to make your language journey seamless and successful. Choose Ethiostar and experience the difference

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How Do You Ensure Quality in Your Translations?

Quality is our top priority. We have a team of experienced linguists, rigorous quality control processes, and a commitment to cultural sensitivity to ensure the highest quality translations.

What Industries Do You Serve?

We serve a wide range of industries, including healthcare, legal, business, education, and more. Our diverse expertise allows us to meet the unique needs of various sectors.

Can You Handle Large Volume Projects?

Absolutely! Ethiostar is equipped to handle large volume projects efficiently. Our project managers ensure smooth coordination and timely delivery.

How Do You Handle Confidentiality?

We take confidentiality seriously. Our team adheres to strict confidentiality agreements, and we have secure systems in place to protect your sensitive information.

What Are Your Payment Options?

We accept various payment methods, including mobile banking, Mpesa, Chapa, credit cards, bank transfers, and online payment platforms, for your convenience.

Can I Track the Progress of My Project?

Yes, we provide project tracking and updates, so you can stay informed about the status of your project at all times.

Are Your Services Only Available in Ethiopia?

No, our services are available globally. Whether you’re in Ethiopia, East Africa, or anywhere in the world, we can assist you with your language needs.

Can You Help with Localization for Software and Websites?

Absolutely! We offer website and software localization services to help your digital content resonate with your target audience.

Ready to take the next step?

Contact us now to explore how we can exceed your language needs and unlock endless possibilities for your business!